Due to the government mandates regarding the current health situation and the uncertainty regarding CoronaVirus, our inbound customer service department is operating a partial capacity. Although phone lines remain open service times may expand slightly to comply with all regulations and reduce the spread of the virus. During this time we have two options to reach us. You can call us at 888-817-3079 to talk to an agent. If all agents are busy, at the end of the recording you may leave a voicemail with your name, order number and your question and if you provide and email address we will be able to respond more quickly.